At a public municipal meeting, residents said evening buses were too infrequent. A student described leaving the library early to catch the last departure. A worker explained his dependence on a car after late shifts. Municipal representatives listened and presented usage and cost figures. Some proposed more departures; others suggested smaller buses. The chair asked participants to distinguish their needs from proposed ways of meeting them. This made the conversation more concrete. No new route was approved that evening, but the municipality would examine alternatives. Participants discovered the value of describing daily life precisely so planners could see consequences not clearly visible in the figures.